Frequently asked questions
Answers about the registration process
How do I register?
Can I bid without registration?
No, this is not possible.
You must have an activated profile to participate in the auction. Please register here.
Answers to the auction and the bidding process
How do I know if I've been outbid?
When registering, you must enter a valid e-mail address. You will then be automatically informed as soon as you have been outbid. You can't change your e-mail-adress afterwards.
Who can see my data when bidding?
Data protection is important to us. Therefore, no one will publicly know your data or your name when bidding. Only the organizer has access to your data in order to be able to contact you when the bid is accepted. Under no circumstances will your data be passed on to third parties.
Who can I contact if I have questions about one of the auction candidates?
Please feel free to contact our contact persons by phone or e-mail at any time.
Frau Prior: +49 2992 9796707 or +49 173 2786578, [email protected]
Herr Scharf: +49 173 9928653
Who should I contact if I have technical questions or problems?
When does the auction end?
On 23. April 2021, starting at 6 pm, the auction candidates will be phased out starting with catalogue number 1. Catalogue number 2 at 6:04 pm, catalogue number 3 at 6:08 pm and so on.
Are those with fast computers and high transmission rates at an advantage in bidding duels?
No! The auction of a horse is always extended by 5 minutes if a new bid is placed within the last 5 minutes. This leaves enough reaction time even with slow connections.
However, the time sequence of the following horses remains the same.
What costs are added to the hammer price?
The settlement amount to be paid by the buyer is calculated as follows:
1st invoice item: hammer price
2. invoice item: 6 % agency fee of the hammer price
+ 19 % sales tax (of the agency fee to be paid)
3rd invoice item: 2,14 % Insurance
= settlement amount
Price example with hammer price of 10.000,00 EUR
6.0 % Buyer's commission 600,00 EUR
Thereupon 19 % VAT 114,00 EUR
2,14 % Insurance 214.00 EUR
Total price to pay 10.928,00 EUR
After the auction
Which bid decides the end of the auction?
The end of the auction of a particular horse is automatically extended by another 5 minutes after the last bid, i.e.: I bid at 18:12 pm on catalogue number 1, which would automatically expire at 18:15 pm. Now the end of the auction of catalogue number 1 is shifted by 5 minutes to 18:17 pm, and so on. The auction for the individual catalogue number ends as soon as no higher bid is placed in the corresponding period. The end of the auction for catalogue number 2 at 18:20 pm is not changed by this.
For example, how will I be informed about a surcharge?
Directly after the end of the auction of the respective horse, you will be notified by e-mail to the e-mail-address known to us.
How does the payment work?
You will receive a commission contract and a purchase contract, an invoice and an information sheet on insurance by e-mail as soon as the bid is accepted.
From the invoices you will find the bank details for the transfer of the total amount.
The pony can only be handed over after full payment.
How is the transfer arranged?
I. After the auction, the buyer is generally obliged to collect the pony from the respective published location in a timely manner. All costs incurred after the knockdown are to be borne by the buyer. This is mainly the placement fee in the marketing base Erlinghausen of 18 € per day plus VAT.
II. The risk of accidental deterioration or loss is transferred to the buyer with the knockdown.
How is the insurance regulated?
The ponies will normally be insured for 8 weeks after the hammer price for death, euthanasia and permanent unserviceability, as well as for surgery costs (500 € deductible) and liability (premium insurance); it is to be paid by the buyer. The insurance premium of 2,14 % of the hammer price is due together with the hammer price (see point C).
For some ponies (ponies that are 13 years and older and a few other cases) the exception rule applies. In these cases the basic insurance is taken out, i.e. the same protection as described above, but without permanent unserviceability. The insurance premium is then 1.25% of the surcharge price.
The insurance can be prolonged for direct connection of the expiry date without waiting period and without new examinations. The extension must be applied for informally within the eight-week period.